Combining Impact Measurement and Management: A Case Study in Improving Elderly Care in the UK
The case study shows how combining impact measurement and management improved after-care support for elderly patients in a UK health organization. Patient outcomes improved significantly through data-driven insights, staff training, and real-time feedback.
Several years ago, Think Impact made a subtle yet significant shift in the language used around their services. This influenced how they worked with clients and their approach to supporting clients to manage for better impact.